{"id":11395,"date":"2023-04-15T13:25:52","date_gmt":"2023-04-15T11:25:52","guid":{"rendered":"https:\/\/leserviceclient.info\/?p=11395"},"modified":"2023-04-15T23:00:15","modified_gmt":"2023-04-15T21:00:15","slug":"comment-contacter-la-solidarite-transport","status":"publish","type":"post","link":"https:\/\/leserviceclient.info\/comment-contacter-la-solidarite-transport\/","title":{"rendered":"Comment contacter la Solidarit\u00e9 Transport ?"},"content":{"rendered":"

L’agence solidarit\u00e9 transport<\/strong> permet \u00e0 ses membres de g\u00e9rer les op\u00e9rations li\u00e9es \u00e0 leur carte Passe Navigo et de\u00a0b\u00e9n\u00e9ficier de r\u00e9ductions importantes ou d\u2019une gratuit\u00e9 totale des transports publics en \u00cele-de-France.<\/p>\n

Vous avez perdu votre carte et vous vous demandez comment contacter le service client de Solidarit\u00e9 Transport <\/strong>pour la r\u00e9cup\u00e9rer ? Quel est le num\u00e9ro de t\u00e9l\u00e9phone<\/strong> accessible pour joindre le service \u00e0 la client\u00e8le de l’agence<\/strong> ? \u00c0 quelle adresse<\/strong> pouvez-vous envoyer votre r\u00e9clamation ?<\/p>\n

Nous vous pr\u00e9sentons dans ce qui suit tous les canaux de communication<\/strong> disponibles pour joindre le service client de l’agence Solidarit\u00e9 Transport.<\/strong><\/p>\n

Tous les moyens pour contacter Solidarit\u00e9 transport<\/h2>\n

\"Coordonn\u00e9es<\/p>\n

Pour faire des demandes de renouvellements de forfaits li\u00e9es aux services Navigo ou pour d\u00e9clarer la perte de votre carte, il est facile de contacter le service client\u00e8le de l’agence<\/strong>. En effet, divers canaux de communication<\/strong> s’offrent \u00e0 vous selon vos demandes.<\/p>\n

Num\u00e9ro de t\u00e9l\u00e9phone non surtax\u00e9<\/h2>\n

Si vous souhaitez faire une demande de la carte de transport STIF pour en profiter des r\u00e9ductions ou de la gratuit\u00e9 de d\u00e9placement, vous pouvez appeler un conseiller client par t\u00e9l\u00e9phone<\/strong> en composant ce num\u00e9ro : 0800 948 999 <\/strong>(appel gratuit depuis un poste fixe et un mobile).<\/p>\n

Le service client est ouvert du lundi au vendredi de 8 h 00 \u00e0 19 h 00.<\/p>\n

Si vous \u00eates \u00e0 l’\u00e9tranger, il vous suffit de composer le num\u00e9ro de t\u00e9l\u00e9phone suivant : +33800948999 <\/strong>(appel factur\u00e9 au prix d’une communication vers la France m\u00e9tropolitain).<\/p>\n

NB : N’oubliez pas le d\u00e9calage horaire par rapport aux horaires d’ouverture du service client !<\/p>\n

Joindre Solidarit\u00e9 Transport par mail<\/h2>\n

Pour demander ou renouveler votre forfait Gratuit\u00e9 ou Solidarit\u00e9, vous avez la possibilit\u00e9 de joindre le service client par email. Pour ce faire, il vous suffit d’acc\u00e9der \u00e0 la rubrique \u00ab\u00a0Nous Contacter\u00a0\u00bb<\/strong> situ\u00e9e tout en haut \u00e0 gauche de la page d\u2019accueil du site. Vous serez redirig\u00e9 automatiquement vers une interface de contact. Remplissez le formulaire de contact qui se met \u00e0 votre disposition par toutes les informations demand\u00e9es (N\u00b0 Navigo, N\u00b0 de dossier, Pr\u00e9nom, Nom, Email, Num\u00e9ro de t\u00e9l\u00e9phone, Motif de demande, votre message.), puis envoyez votre demande au service concern\u00e9 en cliquant sur le bouton \u00a0\u00bb Envoyer\u00a0\u00bb.<\/p>\n

\"Contacter

Ceci est une capture d’\u00e9cran du site : https:\/\/www.solidaritetransport.fr\/<\/p><\/div>\n

Des conseillers clients se chargeront de r\u00e9pondre \u00e0 vos interrogations dans les meilleurs d\u00e9lais.<\/p>\n

\u00c9crire au si\u00e8ge social de l’agence Solidarit\u00e9 Transport<\/h2>\n

Si vous voulez effectuer une r\u00e9clamation concernant la tarification Solidarit\u00e9 Transport ou pour signaler un retard de remboursement, n’h\u00e9sitez pas \u00e0 adresser votre demande par un courrier recommand\u00e9 avec accus\u00e9 de r\u00e9ception \u00e0 cette adresse postale :<\/p>\n

Agence Solidarit\u00e9 Transport, <\/strong><\/p>\n

Remboursement AME, <\/strong><\/p>\n

TSA 66908, <\/strong><\/p>\n

95905 Cergy Pontoise Cedex 9.<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"

L’agence solidarit\u00e9 transport permet \u00e0 ses membres de g\u00e9rer les op\u00e9rations li\u00e9es \u00e0 leur carte Passe Navigo et de\u00a0b\u00e9n\u00e9ficier de r\u00e9ductions importantes ou d\u2019une gratuit\u00e9 totale des transports publics en \u00cele-de-France. Vous avez perdu votre carte et vous vous demandez comment contacter le service client de Solidarit\u00e9 Transport pour la r\u00e9cup\u00e9rer ? Quel est le num\u00e9ro de t\u00e9l\u00e9phone accessible pour joindre le service \u00e0 la client\u00e8le de l’agence ? \u00c0 quelle adresse pouvez-vous envoyer votre r\u00e9clamation ? Nous vous pr\u00e9sentons dans ce qui suit tous les canaux de communication disponibles pour joindre le service client de l’agence Solidarit\u00e9 Transport. Tous <\/p>\n","protected":false},"author":1,"featured_media":11398,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4],"tags":[],"yoast_head":"\nComment contacter la Solidarit\u00e9 Transport ?<\/title>\n<meta name=\"description\" content=\"Ce guide vous explique toutes les coordonn\u00e9es de contact disponibles pour joindre le service client de l'agence Solidarit\u00e9 Transport.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/leserviceclient.info\/comment-contacter-la-solidarite-transport\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Comment contacter la Solidarit\u00e9 Transport ?\" \/>\n<meta property=\"og:description\" content=\"Ce guide vous explique toutes les coordonn\u00e9es de contact disponibles pour joindre le service client de l'agence Solidarit\u00e9 Transport.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/leserviceclient.info\/comment-contacter-la-solidarite-transport\/\" \/>\n<meta property=\"og:site_name\" content=\"Le service client\" \/>\n<meta property=\"article:published_time\" content=\"2023-04-15T11:25:52+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-04-15T21:00:15+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/leserviceclient.info\/wp-content\/uploads\/2023\/04\/cntacter-solidarite-de-transport.png\" \/>\n\t<meta property=\"og:image:width\" content=\"300\" \/>\n\t<meta property=\"og:image:height\" content=\"200\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"vicam41\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"\u00c9crit par\" \/>\n\t<meta name=\"twitter:data1\" content=\"vicam41\" \/>\n\t<meta name=\"twitter:label2\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/leserviceclient.info\/comment-contacter-la-solidarite-transport\/\",\"url\":\"https:\/\/leserviceclient.info\/comment-contacter-la-solidarite-transport\/\",\"name\":\"Comment contacter la Solidarit\u00e9 Transport ?\",\"isPartOf\":{\"@id\":\"https:\/\/leserviceclient.info\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/leserviceclient.info\/comment-contacter-la-solidarite-transport\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/leserviceclient.info\/comment-contacter-la-solidarite-transport\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/leserviceclient.info\/wp-content\/uploads\/2023\/04\/cntacter-solidarite-de-transport.png\",\"datePublished\":\"2023-04-15T11:25:52+00:00\",\"dateModified\":\"2023-04-15T21:00:15+00:00\",\"author\":{\"@id\":\"https:\/\/leserviceclient.info\/#\/schema\/person\/5a1dfd4573aa04ba2d1041bdea8ba4ef\"},\"description\":\"Ce guide vous explique toutes les coordonn\u00e9es de contact disponibles pour joindre le service client de l'agence Solidarit\u00e9 Transport.\",\"breadcrumb\":{\"@id\":\"https:\/\/leserviceclient.info\/comment-contacter-la-solidarite-transport\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/leserviceclient.info\/comment-contacter-la-solidarite-transport\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\/\/leserviceclient.info\/comment-contacter-la-solidarite-transport\/#primaryimage\",\"url\":\"https:\/\/leserviceclient.info\/wp-content\/uploads\/2023\/04\/cntacter-solidarite-de-transport.png\",\"contentUrl\":\"https:\/\/leserviceclient.info\/wp-content\/uploads\/2023\/04\/cntacter-solidarite-de-transport.png\",\"width\":300,\"height\":200,\"caption\":\"Contacter la Solidarit\u00e9 transport\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/leserviceclient.info\/comment-contacter-la-solidarite-transport\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Accueil\",\"item\":\"https:\/\/leserviceclient.info\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Comment contacter la Solidarit\u00e9 Transport ?\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/leserviceclient.info\/#website\",\"url\":\"https:\/\/leserviceclient.info\/\",\"name\":\"Le service client\",\"description\":\"Contact Service client\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/leserviceclient.info\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/leserviceclient.info\/#\/schema\/person\/5a1dfd4573aa04ba2d1041bdea8ba4ef\",\"name\":\"vicam41\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Comment contacter la Solidarit\u00e9 Transport ?","description":"Ce guide vous explique toutes les coordonn\u00e9es de contact disponibles pour joindre le service client de l'agence Solidarit\u00e9 Transport.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/leserviceclient.info\/comment-contacter-la-solidarite-transport\/","og_locale":"fr_FR","og_type":"article","og_title":"Comment contacter la Solidarit\u00e9 Transport ?","og_description":"Ce guide vous explique toutes les coordonn\u00e9es de contact disponibles pour joindre le service client de l'agence Solidarit\u00e9 Transport.","og_url":"https:\/\/leserviceclient.info\/comment-contacter-la-solidarite-transport\/","og_site_name":"Le service client","article_published_time":"2023-04-15T11:25:52+00:00","article_modified_time":"2023-04-15T21:00:15+00:00","og_image":[{"width":300,"height":200,"url":"https:\/\/leserviceclient.info\/wp-content\/uploads\/2023\/04\/cntacter-solidarite-de-transport.png","type":"image\/png"}],"author":"vicam41","twitter_card":"summary_large_image","twitter_misc":{"\u00c9crit par":"vicam41","Dur\u00e9e de lecture estim\u00e9e":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/leserviceclient.info\/comment-contacter-la-solidarite-transport\/","url":"https:\/\/leserviceclient.info\/comment-contacter-la-solidarite-transport\/","name":"Comment contacter la Solidarit\u00e9 Transport ?","isPartOf":{"@id":"https:\/\/leserviceclient.info\/#website"},"primaryImageOfPage":{"@id":"https:\/\/leserviceclient.info\/comment-contacter-la-solidarite-transport\/#primaryimage"},"image":{"@id":"https:\/\/leserviceclient.info\/comment-contacter-la-solidarite-transport\/#primaryimage"},"thumbnailUrl":"https:\/\/leserviceclient.info\/wp-content\/uploads\/2023\/04\/cntacter-solidarite-de-transport.png","datePublished":"2023-04-15T11:25:52+00:00","dateModified":"2023-04-15T21:00:15+00:00","author":{"@id":"https:\/\/leserviceclient.info\/#\/schema\/person\/5a1dfd4573aa04ba2d1041bdea8ba4ef"},"description":"Ce guide vous explique toutes les coordonn\u00e9es de contact disponibles pour joindre le service client de l'agence Solidarit\u00e9 Transport.","breadcrumb":{"@id":"https:\/\/leserviceclient.info\/comment-contacter-la-solidarite-transport\/#breadcrumb"},"inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/leserviceclient.info\/comment-contacter-la-solidarite-transport\/"]}]},{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/leserviceclient.info\/comment-contacter-la-solidarite-transport\/#primaryimage","url":"https:\/\/leserviceclient.info\/wp-content\/uploads\/2023\/04\/cntacter-solidarite-de-transport.png","contentUrl":"https:\/\/leserviceclient.info\/wp-content\/uploads\/2023\/04\/cntacter-solidarite-de-transport.png","width":300,"height":200,"caption":"Contacter la Solidarit\u00e9 transport"},{"@type":"BreadcrumbList","@id":"https:\/\/leserviceclient.info\/comment-contacter-la-solidarite-transport\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Accueil","item":"https:\/\/leserviceclient.info\/"},{"@type":"ListItem","position":2,"name":"Comment contacter la Solidarit\u00e9 Transport ?"}]},{"@type":"WebSite","@id":"https:\/\/leserviceclient.info\/#website","url":"https:\/\/leserviceclient.info\/","name":"Le service client","description":"Contact Service client","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/leserviceclient.info\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"fr-FR"},{"@type":"Person","@id":"https:\/\/leserviceclient.info\/#\/schema\/person\/5a1dfd4573aa04ba2d1041bdea8ba4ef","name":"vicam41"}]}},"_links":{"self":[{"href":"https:\/\/leserviceclient.info\/wp-json\/wp\/v2\/posts\/11395"}],"collection":[{"href":"https:\/\/leserviceclient.info\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/leserviceclient.info\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/leserviceclient.info\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/leserviceclient.info\/wp-json\/wp\/v2\/comments?post=11395"}],"version-history":[{"count":6,"href":"https:\/\/leserviceclient.info\/wp-json\/wp\/v2\/posts\/11395\/revisions"}],"predecessor-version":[{"id":11404,"href":"https:\/\/leserviceclient.info\/wp-json\/wp\/v2\/posts\/11395\/revisions\/11404"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/leserviceclient.info\/wp-json\/wp\/v2\/media\/11398"}],"wp:attachment":[{"href":"https:\/\/leserviceclient.info\/wp-json\/wp\/v2\/media?parent=11395"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/leserviceclient.info\/wp-json\/wp\/v2\/categories?post=11395"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/leserviceclient.info\/wp-json\/wp\/v2\/tags?post=11395"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}